Our people are our greatest asset
Behind the BIGmate name is a team of skilled, passionate and dedicated professionals whose combined strengths and experience forms the core of our success and drives our constant desire to innovate.
Mark Shield - Managing Director
Mark has over 20 years of experience owning and operating successful companies in a variety of industries.
A driven and extremely motivated individual, Mark leads with a hands on approach to strengthen and maintain long term, dynamic relationships with all internal and external BIGmate stakeholders.
Mark has been instrumental in developing and delivering software enhancement solutions for many of his own businesses and possesses a strong belief in the power GPS technology has to fundamentally change business operations for the better. As a result, he is focussed on assisting others to adopt the technology in order to open the door to making better, more informed business decisions.
Paula Peters - Director of Sales
Paula is a respected sales professional with over 20 years experience. With a long history in the telecommunications industry, Paula understands the value of using connected devices to capture data, and using this data to make better decisions and improve business outcomes.
Paula specialises in Sales, Marketing and Partnership Management Programs and is particularly focused on delivering quality solutions that enable efficiencies, success and growth for BIGmate customers.
Reza Lohrasb - Service Delivery Manager
Focussing on providing an exceptional customer experience for all BIGmate clients, Reza has been working within the technology and communications industry for thirteen years.
In his role as the Service Delivery Manager, Reza is responsible for managing the day-to-day running of the Support Centre as well as maintaining a customer lense to everything he does while working across many other areas of the business. His aim is to anticipate the needs of our customers and ensure our company processes and systems exceed expectations every time.
Abhinav Sharma - Sales and Administration Co-ordinator
Abhinav has a strong background in electronics and telecommunications and worked as an Account Manager in India for over seven years before recently moving to Australia.
Abhinav is an integral part of the BIGmate sales team and is responsible for processing orders, coordinating account managers, and creating sales support material just to name a few. He is also a vital liaison point between customers and our Account Managers.